Junior Account Manager

Full-time, permanent

Start Date: ASAP
Head office: East London
3:2 Office minimum

Our mission is to make crafting simple

We’re Stitch & Story, and we’re all about reimagining craft kits for the next generation. Starting out as a series of knitting classes, we repackaged the workshop experience into beautiful all-in-one-kits supported by online video content that has globally inspired many to get hooked. Our mission is to make crafting simple through our online store, content and social media - the creative seed starts with us. We’re loved by over 60-thousand people across social media and the curiosity continues to grow.  

We’re in the process of setting up new global territories and collaborating with exciting global brands including Pusheen and Hello Kitty. We’re stocked in well-known department stores including Liberty London, TJMaxx, Boots, Nordstrom and Anthropologie

We were recently featured in a top BBC news article amongst Netflix and Boohoo as one of the five companies booming during the lockdown. 

Junior Account Manager

As Junior Account Manager for Stitch & Story you will play a key role in ensuring the smooth day to day operations of our B2B business. You will be reporting into our Brand and Licensing Commercial Director and will be responsible for maintaining current retailer relationships and securing new retail accounts that are perfect to house our brand.

This is a progressive role that you will be joining at a really exciting time of growth at Stitch & Story. You will be working closely with your line manager to develop meaningful KPIs and targets for your development so you can grow with us!

About the role

» Overseeing and ensuring the smooth and efficient day-to-day running of our B2B business by providing support to the Brand and Licensing Commercial Director.

» Support your line manager with Critical Path management of orders being delivered to existing and new retailers.

» On-board new retailers and be the main point of contact for day-to-day enquiries.

» Work closely with our supply team to help organise offerings for retail campaigns. 

» Regularly analyse and review BTC and B2B sales and report findings and trends back to the management team. 

» Liaise with retail partners to track the performance of our products on their platforms. 

» Maintain online marketplace catalogues. 

» Obtain a full understanding of our retail placement and support line manager in coordinating new revenue streams. 

» Maintaining retail partnerships and keeping them up to date with new product launches. 

» Creating and maintaining B2B decks ensuring all information is correct and kept up to date.

0-6 hours knitting kits

About you

» 2+ years of experience in a relevant field such as a Trainee Buyer / BAA / Sales executive, or similar.

» Experience in Critical Path management.

» Proficiency in Google docs and Microsoft office suites.

» Demonstrates commercial awareness with a passion for sales.

» Hardworking and enthusiastic to learn new things and grow within their role.

» Organised and proactive with a confident presenting style.

» Excellent communication skills, both written and verbal, high level of energy and a positive can-do attitude.

» Excellent planning, accuracy and attention to detail.

» Not afraid to use their initiative and has an inquisitive manner.

» Can build and maintain effective working relationships with Retail accounts and key internal stakeholders.

» An understanding of crafting is desirable but not essential. Our whole ethos is teaching beginners!

Why work for us

► A competitive salary

► Hybrid work-from-home plan

► 31 days holiday (inclusive of Bank Holidays) 

► Statutory pension

► Friday zoom happy hour

► 50% discount so you can try out all our products

Apply now

To apply, please send your CV, cover letter outlining why you’d be perfect for the job and salary expectations to jobs@stitchandstory.com.

We’re excited to hear from you!

Deadline: ASAP