Delivery Info

YOUR ORDER

We offer free (UK) delivery for orders greater than £80.

Subject to stock availability, we aim to prepare your goods for dispatch within 48 hours of receipt of payment. We ship all mail via UK Royal Mail. Standard delivery will be within 5-7 working days, we do not ship on Saturdays, Sundays or holidays.

Service (UK) Cost Delivery Time
Standard Delivery

 

3.99  less than £80

0.00  more than £80

3-5 days

2-Day 1st Class Delivery*

5.50  less than £70

6.20  more than £70

2 days
Next Day Special Delivery** 9.20 Before 1pm Next Day


*Shipped via Royal Mail 1st class and will arrive within 1-2 working day. Not Guaranteed.

**Shipped via Royal Mail Guaranteed Before 1pm Special Delivery. Not applicable on weekends. Order must be submitted before 12:00 Noon Monday-Thursday otherwise the order will be processed the following day for Next Day Delivery.

Although we will do everything we can to ensure your order is delivered on time, stitchandstory.com is not liable for delays beyond our control. All standard orders placed after 17:00 will be processed the next working day.

INTERNATIONAL DELIVERY

We offer free (EU) delivery for orders greater than £120.

Subject to stock availability, we aim to prepare your goods for dispatch within 48 hours of receipt of payment. We ship all mail via UK Royal Mail. We do not offer tracking for international orders. Although we will do everything we can to make your order is delivered on time, stitchandstory.com is not liable for delays beyond our control. All orders placed after 17:00 will be processed the next working day. 

Rest of Europe Order Amount Rate Order Amount Rate Order Amount Rate Delivery Time
Zone 1 < £50 £4.99 £50 - 120 £6.80 > £120 FREE 3-5 days
Zone 2 < £50 £5.50 £50 - 150 £8.50 > £120 FREE 5-6 days
Zone 3 < £50 £6.80 £50 - 150 £12.50 > £120 FREE 5-6 days


Zone 1: Austria, Belgium, Czech Rep, France, Germany, Ireland, Luxembourg, Netherlands
Zone 2: Denmark, Estonia, Finland, Hungary, Italy, Poland, Portugal, Slovenia, Slovakia, Spain and Sweden
Zone 3: Bulgaria, Croatia, Cyprus, Greece, Latvia, Lithuania, Romania, Malta, Norway, Romania and Switzerland

We offer free (International) delivery for orders greater than £150.

Rest of World Order Amount Rate Order Amount Rate Order Amount Rate Delivery Time
New Zealand < £50 £12.50 £50 - £150 £14.99 > £150 FREE 7- 12 days
South Africa < £50 £12.50 £50 - £150 £14.99 > £150 FREE 7- 12 days
Israel < £50 £12.50 £50 - £150 £14.99 > £150 FREE 7- 12 days
United States < £50 £12.50 £50 - £150 £16 - £21 > £150 FREE 7- 12 days
Japan < £50 £12.50 £50 - £150 £14.99 > £150 FREE 7- 12 days
Australia < £50 £15.00 £50 - £150 £22.00 > £150 FREE 7- 12 days
Canada < £50 £15.00 £50 - £150 £22.00 > £150 FREE 7- 12 days
China < £50 £15.00 £50 - £150 £22.00 > £150 FREE 7- 12 days
Singapore < £50 £15.00 £50 - £150 £22.00 > £150 FREE 7- 12 days
UAE < £50 £15.00 £50 - £150 £22.00 > £150 FREE 7- 12 days
Russia < £50 £15.00 £50 - £150 £22.00 > £150 FREE 7- 12 days

» Please be aware that customers are responsible for payment of any local customs duties.
» Unfortunately we are currently unable to dispatch orders to any BFPO or P.O. Box addresses.

If you're having trouble with your order, please contact us and we'll be happy to help.